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Money management

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  • If I request an ATM receipt - Can I see my balance on the ATM receipt?
  • Can I get a refund on my purchase?
  • Are there countries where my card won’t work? 
  • What are the transaction Fees for Foreign transactions?
  • What is the foreign exchange rate?
  • Do I need to notify Aura Loyalty when travelling and using my card?
  • Can Aura Loyalty release holds placed on the card by a Hotel or car rental company?
  • What happens if I do not have enough money in my account to round up the transaction? Will my account have a negative balance?
  • How does the round up feature work?
  • What happens if I go over my spending limit?
  • How do I set spending limits? 
  • How does a cash load work?
  • How do I set up a savings goal?
  • Are there limits on my transactions?
  • How do I add money to my account?
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