How do I get/change my card PIN?

You can view your card PIN any time on your App by going to the card screen
Slide over to the Aura Card Options screen
Select View Card PIN

Your Card PIN was set up when you set up the card on your app. If you need to reset or change your PIN, you can do this by calling 1-855-777-9790 and follow these steps:

1. Enter your 16-digit card number
2. Enter the system generated PIN
3. Press 2 to change your PIN
4. Enter your birthday mm/dd/yyyy
5. Enter your desired 4-digit PIN followed by the # key
6. End the call
7. Go to a credit union ATM, perform a withdrawal and enter your new PIN to activate.
If a credit union ATM is not available, you may use another Financial Institution's ATM. The institution may charge a transaction fee.

If no ATM is available, please contact support via chat or at 1-855-777-9790 for direction on activation through POS.